🌏 Shipping & Tax Policy

Processing Time
We carefully prepare and dispatch all orders from our Tibet and UK warehouses within 24–72 hours (business days only).

Estimated Delivery Time
◈ North America / Europe / Australia / UK: 5–10 business days
◈ Delivery may be affected by customs clearance, local strikes, or other unforeseen events.
◈ Please confirm delivery availability to remote areas (e.g., islands) before placing your order.
◈ Tracking updates may take 2–5 business days to appear.

Shipping Methods
We offer Free Worldwide Shipping via standard international shipping. (No expedited options available at this time.)

Tracking Information
◈ A tracking email will be sent after your order has shipped.
◈ Tracking usually becomes active within 2–5 business days.

💰Taxes & Duties

United States
Orders shipped from Tibet do not include U.S. sales tax unless total sales exceed state-specific thresholds (usually USD $100,000 or 200 transactions per year). If thresholds are reached, we will register and collect applicable sales tax. If you see a sales tax listed on your order, it indicates we are required to collect and remit tax in that state; if not, no tax applies.

United Kingdom
Orders shipped from our UK warehouse to UK customers do not include additional VAT for local transactions, as our business is below the VAT registration threshold. Customers will not need to pay extra tax at checkout or delivery.

European Union
Orders shipped from our UK warehouse to EU countries already include VAT.
Orders shipped from Tibet may be subject to import duties or VAT, collected by local customs upon delivery.

Australia
GST is collected only if annual sales exceed AUD $75,000 (Australia) or NZD $60,000 (New Zealand). As a small business below these thresholds, we do not charge GST. Customers may need to pay import taxes directly to customs if applicable.

Transparency & Responsibility
We strive to make international shipping as smooth as possible.If you are charged unexpected customs duties or taxes, please contact us — we’ll do our best to assist.

Need Help?
Contact us anytime at customercare@auradeer.com