🌍 Free Worldwide Shipping
✈️ NA / EU / APAC: 5–10 business days
✈️ AU / NZ / South America (SAM): ~15 business days
📌 Please confirm delivery availability to remote areas (e.g., islands) before ordering.
📌 Shipping times may be affected by customs clearance, local strikes, or other unforeseen events. Tracking updates may also experience short delays.
🌟 Features
◈ Material: 925 Sterling Silver + Natural Blue Topaz
◈ Pendant Size: 0.91" × 0.39" × 0.24" (23 × 10 × ~6 mm)
◈ Stone Weight: Approx. 4 ct (0.8 g / 0.028 oz)
◈ Elegant waterdrop cut highlighting clarity and sparkle
◈ Handmade craftsmanship with attention to detail
🦌 Why Choose Us
◈ Crafted with natural, eco-friendly materials (gemstones, gold, silver, copper, or ethically sourced bone)
◈ Original handmade designs, carefully created
◈ Inspired by Tibet’s sacred mountains and holy lakes
◈ Infused with the energy of the high plateau for balance and harmony
◈ Gift-ready packaging included
ॐ Energy & Meaning
◈ Stone of Love & Loyalty – Represents deep affection, trust, and lasting relationships
◈ Calm & Emotional Balance – Promotes serenity, mental clarity, and peaceful energy
◈ Birthstone of November – Brings positivity, focus, and meaningful blessings
◈ Elegant design embodies clarity, calmness, and timeless beauty
1. Processing Time
We carefully prepare and dispatch all orders within 24–72 hours.
2. Estimated Delivery Time
North America / Europe / APAC: 5–10 business days
Australia / New Zealand / South America: ~15 business days
📌 Please confirm delivery availability to remote areas (e.g., islands) before placing your order.
📌 Delivery times may be affected by customs clearance, local strikes, or other unforeseen events.
📌 Tracking updates may take short delays to appear.
3. Shipping Methods
Free Worldwide Shipping — Delivered via standard international shipping (no expedited options available)
4. Tracking Information
Tracking email sent after shipping. Updates appear within 2–5 business days.
5. Need Help?
We’re here for you — contact us anytime at
customercare@auradeer.com
1. Eligibility for Returns
We accept returns only when all conditions are met:
✓ Unused/unworn in original condition with tags and packaging
✓ Notification within 48 hours of delivery receipt
✓ Received by us within 30 days of delivery date
✓ Original proof of purchase included
Note: Final sale items (e.g., personalized/customized products) are non-returnable.
2. Shipping Responsibilities
✓ Customer-initiated (change of mind, sizing errors) Customer pays return shipping.
✓ AURA DEER error (wrong/damaged item)Free prepaid return label provided.
✓ We recommend insured/tracked shipping (e.g., FedEx, DHL). Lost returns are ineligible for refunds.
3. Order Cancellation
You may cancel before shipment at no cost if requested within 24 hours for standard orders. Submit requests via [customercare@auradeer.com] or your account dashboard.
4. Refund Process
Contact us first for return authorization (include order # and photos if claiming damage/error).
Approved returns will receive:
✓ Refunds via original payment within 14 business days of receipt.
✓ Exchanges processed within 5 business days (subject to stock).
5. NEED HELP?
Email [customercare@auradeer.com] with your order number.
