• Free worldwide shipping
• Estimated delivery: 5–10 business days
• Tracking may take up to 3 days to activate
Details
• Materials: Veg-tanned full-grain cowhide leather
• Handmade: slight variations may occur
• Size: 12 × 11 × 3 cm (4.7 × 4.3 × 1.2 in) (L × H × T)
• Gift-ready packaging included
• Jewelry shown is for display only
Processing Time
Orders ship from HONG KONG within 3–5 business days.
Estimated Delivery Time
North America / Europe / UK / Australia: 5–10 business days.
Remote areas may take longer. Delays can occur due to customs, local disruptions, or other unforeseen events.
Shipping Method
Free worldwide standard shipping only.
Tracking
A tracking email will be sent once your order ships. Tracking usually becomes active within 3 business days.
Need Help?
customercare@auradeer.com
Returns — Eligibility
We accept returns only if all conditions below are met:
• Unused/unworn, in original condition, with all tags and original packaging
• Return request submitted within 48 hours of delivery
• Item returned and received within 30 days of delivery
• Proof of purchase included
Final sale items (including personalized/customized pieces) are not eligible for return.
Return Shipping
• Change of mind / sizing issues: return shipping is paid by the customer
• Our mistake (wrong or damaged item): we will provide a prepaid return label
We recommend using tracked and insured shipping (e.g., FedEx, DHL). Returns that cannot be tracked or are lost in transit may not be eligible for a refund.
Order Cancellation
Standard orders can be canceled free of charge within 24 hours, as long as the order has not shipped.
To cancel, email customercare@auradeer.com (please include your order number).
Refunds & Exchanges
Please contact us first for return authorization (include your order number; photos are required for damage/error claims).
Once approved:
• Refunds are issued to the original payment method within 14 business days after we receive the return
• Exchanges are processed within 5 business days (subject to stock availability)
Need Help?
customercare@auradeer.com
Made for daily wear • Crafted with Tibetan artisans • Built to endure
